Microsoft Outlook Online



In today’s world, not having skills in Microsoft Office can become a career-halting disadvantage.

So no matter what industry you are working in, if you are looking to future-proof and enhance your career and skills, you’ve come to the right place!

In this guide, I have collected some of the best online Microsoft Office courses in 2021 that will get you up to speed and proficient with Microsoft Office in no time! Let’s begin!

Top 10 Best Online Microsoft Office Courses & Classes 2021

1. Ultimate Microsoft Office; Excel, Word, PowerPoint, & Access (Udemy)

First on my list is a comprehensive beginner online course that is perfect for those who want to master everything that Microsoft Office has to offer. This in-depth class, with a high rating of 4.5 stars, will teach you all the ins and outs of Excel, Word, PowerPoint, and more!

You will be taught by instructors from Simon Sez IT, an IT education company that has over 450,000 students on Udemy and an average rating of 4.4 stars. Founded in 2008, Simon Sez IT has been helping individuals and employees of top companies acquire real-world and actionable skills.

  • On the E-mail tab, double-click your Microsoft Exchange account. In the Change Account dialog box, drag the Mail to keep offline slider to the desired number of months or to All to synchronize all email messages. Click OK when you're prompted to restart Outlook to complete the configuration change. Restart Outlook.
  • Outlook.com is a free web-based e-mail service provided by Microsoft. It’s somewhat like Google’s Gmail service but has a twist — a link to your desktop Outlook data. Microsoft has combined Hotmail and Windows Live into one e-mail service, and has added support for contacts (including Facebook, Twitter, and LinkedIn) and your calendar.

Just sign in and go. Access your favorite Microsoft products and services with just one login. From Office and Windows to Xbox and Skype, one username and password connects you to the files, photos, people, and content you care about most.

In this beginner-level course which spans 63+ hours of on-demand video, you will be taken through the basics of Microsoft Excel, PowerPoint, Word, Access, and Teams, before being taught more advanced concepts to help you master the latest versions of each package.

Students also have the ability to skip sections that might not be applicable to them. So there is no pressure to take all 63 hours!

Currently, this online Microsoft Office class is hosted on Udemy, which typically runs 90% discounts, includes lifetime access to all lessons, access to downloadable resources, and a certificate of completion!

  • Beginner-to-advanced
  • 8 courses
  • 63+ hours long
  • Learn Excel, Word, PowerPoint, Access, and Teams
  • Produced by top IT education company
  • Certificates of completion

2. Microsoft Office – The Basics (CreativeLive)

Creative professionals trying to launch their projects and businesses can often feel overwhelmed by the technical aspects of managing their work. So if you want to take control of your online work environment, this crash course into Microsoft Office will set you off in the right direction.

Your instructor for this online course will be Alicia Katz Pollock, a Partner at Royalwise Solutions, Inc., who is also a Microsoft Certified Trainer, a Master-Level MS Office Specialist in Word, Excel, Access, PowerPoint, and Outlook, and also a part of the Apple Consultants Network. So you will be in capable hands!

In this beginner-level 15-hour long class, you will learn how to use Word, PowerPoint, Excel, and Outlook to create, organize, and manage your creative projects. There are also other lessons on creating manuscripts in Word, budgeting for your project in Excel, and how to make presentations using PowerPoint.

CreativeLive is offering a limited-time summer discount of 50% to gain lifetime access to this course, along with the option to offline sync this class on your iPhone and iPad!

  • Beginner level
  • For creative professionals using Mac
  • 15 hours long
  • Learn Word, PowerPoint, Excel, and Outlook
  • Full lifetime access

3. Microsoft Office Essential Skills (Udemy)

Microsoft Outlook Online

For those who have been out of practice with Microsoft Office or have never been formally trained, this beginner-level online course is a well-rounded introduction. It will equip you with enough expertise in MS Office to help you progress your career and attain job satisfaction, without taking too much of your time.

As for your instructor, you will be taught by David Millard, a former Microsoft Master Instructor who attained the Microsoft Certified Trainer status in 2009, and has close to 3,000 students on Udemy with an average instructor rating of 4.5 stars.

Over the course of 3 ½ hours of on-demand video lessons, you will be equipped with the essential skills to confidently use MS Office at work, learn the skills employers require in Word, Outlook, Excel, and PowerPoint, and learn to apply the best practices to make your work efficient and effective.

With Udemy, you have the option of activating a limited-time discount of 70% on this course to gain lifetime access, along with a certificate of completion to share your newly acquired skills with your network! Overall, this is one of the best online Microsoft Office courses in 2021!

  • Beginner level
  • 3 ½ hours long
  • Taught by Microsoft Certified Trainer
  • Full lifetime access
  • Certificate of completion

4. Microsoft 365 Essential Training (LinkedIn Learning)

Microsoft 365 can make an organization’s data secure while enhancing collaboration and productivity, but it requires an experienced administrator who can manage it successfully. If you are looking to become that Microsoft 365 guru in your organization or convince your boss to subscribe to it, this is the online class you should take!

Your trainer for this class is Andrew Bettany, who is a trainer, and author who has years of experience in implementing mobility and cloud technologies such as Office 365 and Microsoft 365. He has also spent 8 years growing the IT Academy at the University of York.

Through this 3 ½ hours long intermediate-level course, Andrew will be teaching you a number of Microsoft 365 essentials including configuration, managing users and identities, assigning licenses, deployment methods, data protection, data leakage prevention, and regulatory compliance to name a few.

With LinkedIn Learning, you can access the online course contents for free if you are a new user, and get a verified certificate of completion at the end! Just make sure you take advantage of the 1-month free trial!

  • Intermediate level
  • 3 ½ hours long
  • Experienced instructor
  • Learn Microsoft 365 administration
  • Certificate of completion
  • Free access for new users

5. Microsoft Office Suite (GoSkills)

Next on my list is a collection of 9 online courses by GoSkills that is best suited for those looking for a one-stop one-stop-shop to learn all things MS Office. With short and interactive videos, the bundle has an average rating of 4.5 given by over 4,000 students.

Instructors are provided by GoSkills itself, which is a flexible online learning platform helping people acquire important and in-demand business/productivity skills and is the preferred training partner for a number of Fortune 500 companies.

In this 9-course bundle with 314 bite-sized video lessons, you will be able to dive into the basics of MS Access, Excel, Outlook, PowerPoint, Project, Publisher, and Word, and also get the opportunity to learn more advanced techniques in Word and Excel through two separate courses to really make yourself stand out from your peers.

For a small subscription fee, you can earn a certificate of completion to share with your network, and gain access to over 70 other courses! Overall, this is one of the best online Microsoft Office classes due to the wide range of in-depth content.

  • Beginner/advanced
  • Bundle of 9 courses
  • 314 bite-sized video lessons
  • Taught by award-winning instructors
  • Learn Access, Excel, Outlook, PowerPoint, Project, Publisher, and Word
  • Certificate of completion

6. Microsoft Office 365: Administration (LinkedIn Learning)

If your company has entrusted you with the responsibility to implement Microsoft Office 365 in your organization, you should definitely try out this course. This intermediate-level online course on MS Office 365 administration offered by LinkedIn will buff up your CV greatly.

You will be instructed in this course by David Elfassy, a veteran in the IT field who has been associated with Microsoft since the early 1990s and is currently a consultant and trainer with expertise in Microsoft Exchange and Office 365.

In this 2 ¾ hour-long online training, you will learn how to manage global subscriptions, create new Office 365 users, manage online mailboxes, create groups and distribution lists, control the flow of mail, configure SharePoint sites, manage team policies, and much more.

When you complete the course, you will earn a verified certificate of completion that you can post on your LinkedIn profile to share your new skills with your network!

  • Intermediate level
  • 2 ¾ hours long
  • Taught by Microsoft consultant and trainer
  • Learn Office 365 administration
  • Certificate of completion

7. Microsoft Office Time-Saving Techniques (Udemy)

You may have felt that you spend too much time at work doing routine tasks on Microsoft Office applications that should be simplified and automated. If that is the case, then you should look no further than this Udemy course which has a rating of 4.6 stars.

In this online course, you will be taught by Kyle Pew, a Microsoft Certified Trainer who has over 640,000 students on Udemy and an instructor rating of 4.6 stars. Kyle has 10+ years of experience training and consulting for high-profile clients like Facebook, VISA, and Walmart.

Over 2 ½ hours of video lessons in this beginner-level course, you will be taught time-saving techniques for Microsoft Word, Excel, PowerPoint, and Outlook, learning how to standardize formatting and table of contents in Word, automate Excel work using macros, quickly make good presentations in PowerPoint using master slides, and organize your Outlook inbox with categories.

You can get full lifetime access to this course for a limited-time 70% discount offered by Udemy, and earn a shareable certificate of completion at the end! Overall, hands down one of the best online Microsoft Office training courses!

  • Beginner level
  • 2 ½ hours long
  • Microsoft Certified Trainer
  • Full lifetime access
  • Certificate of completion

8. Microsoft 365: Implement Security and Threat Management (LinkedIn Learning)

The second domain of the Microsoft 365 Mobility and Security (MS-101) certification exam requires administrators to have a good command over the threat management and security protection services. Hence, if you’re looking to pass this certification exam and further your career, you should go through this course.

As for your instructor, Liam Cleary will be teaching you in this course. Liam is the CEO of SharePlicity, a tech firm that specializes in Microsoft 365 solutions. He has also been a 13-time Microsoft MVP and is passionate about educating, giving presentations all over the world.

In this intermediate-level online course, you will learn to configure Microsoft 365’s Cloud App Security and design a solution for it, use traffic logs, configure Office 365 ATP policies, monitor ATP incidents, implement Windows Defender ATP policies, and much more.

You can access this course for free if you are a new LinkedIn user, and also receive a shareable certificate of completion at the end!

  • Intermediate level
  • 3 hours long
  • Taught by 13-time Microsoft MVP
  • Free access for new LinkedIn users
  • Certificate of completion

9. Using Microsoft Office 2019 (Pluralsight)

Next on my list is a collection of 23 online courses by Pluralsight that will make you ready to tackle any challenge in any application of Microsoft Office 2019. You will find courses for all difficulty and skill levels in their collection that will make you a productivity and collaboration master in your workplace.

You will be taught by a team of highly qualified and experienced individuals in this course which is carefully selected by Pluralsight to make sure you receive a top-quality education, hands-on learning, and insights into emerging industry trends.

Through 10 beginner-level, 8 intermediate-level, and 5 advanced-level online courses, you will have the freedom and opportunity to learn all the Microsoft Office 2019 applications including Word, Excel, PowerPoint, Outlook, Access, Publisher, OneNote, Visio, and Project. The advanced-level courses will help you attain professional-level mastery in Word, Excel, PowerPoint, Outlook, and Access.

With Pluralsight, you can take a free 10-day trial if you’re an individual and a 14-day trial if you’re part of a team, alongside numerous other analytics and guidance! Overall, this is one of the best online Microsoft Office courses!

  • Beginner/intermediate/advanced
  • Collection of 23 courses
  • Learn Word, Excel, PowerPoint, Outlook, Access, Publisher, OneNote, Visio, Project
  • Top quality instructors
  • Free 10-day trial for individuals
  • Free 14-day trial for teams/companies

10. Excel Essential Training – Office 365 (LinkedIn Learning)

If you want to learn how to use a revolutionary tool to efficiently manage, sort, and manipulate your data, you should get enrolled in this Microsoft Excel course right away. Brought to you by LinkedIn, this online Microsoft Office course will make sure to add value to your projects and organization as a whole.

Your instructor for this course will be Dennis Taylor, a veteran trainer who has more than 25 years of experience teaching people how to make the most of spreadsheets. Dennis has conducted more than 500 webinars to various audiences to teach them the basics of Excel.

In this 2 hours long course, you will learn all the basics of Excel including adding commands to the Quick Access toolbar, remembering shortcuts for frequently-used commands, creating charts, freezing and unfreezing panes, sorting data, generating pivot tables, and much more.

You will also earn 4 Continuing Professional Education credits for completing this online Microsoft Office course, along with a certificate of completion!

  • Beginner level
  • 2 hours long
  • Trainer with 25+ years of experience
  • Certificate of completion
  • 4 CPE credits

Did you know that you can set up an Outlook.com account (formerly known as Hotmail) with your own current email address or personal domain and don’t necessarily have to use an @outlook.com address?

This allows you to both send and receive emails with an address which you already own, even if it is from another provider such as Gmail.

Using an Outlook.com account is a great alternative for your current POP3 or IMAP account if you want to sync your emails, contacts and calendar items with multiple devices such as your desktop, laptop, netbook, tablet or smartphone. It behaves a lot like a personal (hosted) Exchange or Office 365 for Business account but for free.

Setting this up is relatively quick and easy but there are some pitfalls to notice. This guide walks you through the entire process of setting up an Outlook.com account with your own current email address and how to transfer all your current data.

  • Synching with Smartphones and Tablets (Exchange ActiveSync)

Step 1: Create a Microsoft Account with an @outlook.com address

A Microsoft Account is basically your username to make use of various Microsoft services such as Outlook.com, OneDrive, Xbox and even Windows 8 or Windows 10. This username can be any existing email address you already own or a new Outlook.com address.

If you already have an @outlook.com address, then you can use that one or create a new one. If you already have a Microsoft Account for your current email address, it is important that it also has an @outlook alias configured with it.

Option 1: Create a new @outlook.com address

  1. To sign up for an Outlook.com account go to https://outlook.com and click on the Create free account link in the center or top left of the screen.
  2. Fill out the form with the address that you want to use.

  3. Follow the instructions to personalize your account and complete the signup process.
  4. You’ll be directly taken to your new Outlook.com mailbox and be asked to set your Language, Time zone, pick a theme, and create a signature.

Option 2: Add an @outlook.com address to your current Microsoft Account

  1. To add an @outlook.com address to your current Microsoft Account, go to https://account.live.com/names/Manage.
  2. In the “Account aliases” section, click on the “Add email” link.
  3. Fill out your preferred alias @outlook.com alias and click on the “Add alias” button.
  4. Once returned to the “Account aliases” overview, click the “Make primary” link behind your newly added @outlook.com address.
    • This is needed to be able to configure Outlook. You’ll still be able to login with your other alias if you want.

Microsoft Outlook Online Help


Adding an @outlook.com alias to your Microsoft Account.

Step 2: Receive emails from your current address in Outlook.com

Now that you have a Microsoft Account with an @outlook.com address, you can configure it to receive email from your current mail account. There are 2 methods you can use;

  • Method 1: Use a Connected Account
    This method is an all-in-one solution that is easy to set up. Aside from receiving your emails, it also allows you to still send out with your current address as well, instead of using the @outlook.com address.
  • Method 2: Configure a forwarder for your current address
    This method is a bit more technical to set up and requires proper forwarding support by your current ISP. However, the benefit of this method is that emails sent to your current address will arrive almost instantly in Outlook.com instead of every 30 – 60 minutes. Optionally, you can configure Outlook.com to send out with your current email address as well.

Method 1: Use a Connected Account

  1. Go to the Outlook.com webpage and sign in if you are not automatically signed in already.
  2. In the top right corner but on the left of your user icon, you’ll see a gear icon. Click on it and from the menu that pops up choose: View all Outlook settings (listed at the bottom).
  3. In the Settings screen, select the Mail section on the left and then the Sync email section in the middle to see the Connected accounts feature.

  4. In the “Add a connected account section” click on “Gmail” when your original account is a Gmail account or otherwise click on “Other email accounts”.
  5. Specify your account credentials and set your options.
    • When you are only going to add a single Connected Account or when this account is your main account, then it is recommended to set the option: Import into existing folders, such as Inbox, Sent Items, and Draft, and create folders for others.
    • If your current account only has a limited amount of storage, it is best to add it as a POP3 account instead of an IMAP account. You can then disable the option “Leave a copy of messages on the server”.
    • To make sure your account is being added as a POP3 account, it might require you to choose the manual configuration type.
  6. Once configured, the emails from your other account, that are still on the mail server, will be imported into your Outlook.com mailbox.
    • The mail collecting is being done in increments so if you have a lot of email still in the mailbox of your other account, this could take a while.
    • To make changes to your Connected Account configuration, you can double click the account or select it and then press the pencil icon.


Connected accounts on Outlook.com.

Method 2: Configure a forwarder for your current address

  1. Add your current address as an alias.
    Before creating a forwarder, we’ll first make sure that your current email address is added as an alias to your Microsoft Account. This will reduce the likelihood that all forwarded messages will be marked as spam.
    • Go to the Manage how you sign in to Microsoft page and click on “Add email” if your current address hasn’t been added yet. Follow the instructions to complete adding the alias address.
  2. Configure a forwarder with your current email provider.
    Logon to the web based mailbox provided by the ISP that hosts your mailbox or logon to the control panel to manage the mail settings for your custom domain to set up forwarding. As this is different for each mail provider, it is hard to be more specific. If you can’t find it, it is best to contact your current provider and ask for it.
    Once you’ve found it, configure it to forward the emails to your @outlook.com address.
    For example, this is how it will look like in Gmail;


    To configure Gmail to forward your emails, use the Forwarding and POP/IMAP section in your Gmail settings.

  3. Optionally: Configure your account as a Send Only account in Outlook.com.
    Instead of adding your Connected Account account as a “send-and-receive account” as instructed in Method 1, you can also add it as a “SMTP send only” account instead. This will allow you to still send as this address from Outlook.com while at the same time prevent Outlook.com from generating duplicates by collecting the emails itself as well. To do this;
    • Choose: Other email accounts-> Select: Manually configure account settings (POP, IMAP or Send Only account)-> press OK-> select: SMTP send-only connection settings


You can manually configure a SMTP Send Only account.

Step 3: Connect to your Outlook.com account in Outlook

You’re done with the web configuring part and now it is time to get everything into Outlook. This is an easy process by using Auto Account Setup.

  • File-> Add Account

Depending on your version of Outlook, you’ll get one of the dialogs below.

When you get this screen, fill out your email address and press the Connect button. When you’ve already stored your credentials for this account in Windows, the account will be added directly. If not, you’ll get prompted for your password. When you have Two-Step Verification enabled for your Outlook.com or Microsoft Account, then you’ll also be prompted for additional confirmation such as by entering a code obtained via an SMS text message or the Authenticator app.

When you get the dialog shown above, fill out your name, email address and password. When you have Two-Step Verification enabled for your Outlook.com or Microsoft Account, then you’ll have to use a special App Password instead of your regular password.

Step 4: Configure a POP3 Send Only account (optional)

Currently, when you configure your Outlook.com in Outlook, Outlook doesn’t allow you to actually send as an address that is configured as a Connected Account or custom domain alias in Outlook.com.

When you are using Outlook 2013, 2016, 2019 or Microsoft 365, these type of aliases are shown in the From dropdown menu, but when you try to send as such an alias, the recipient will see it as;

  • Your Name <youralias@outlook.com> on behalf of Your Name <your.name@example.com>

To prevent this from happening and not show the @outlook.com address, you can add your the mailbox of your current address as a Send Only account in Outlook.

  1. If the account of your current address isn’t configured in Outlook yet as a POP3 account, do this first. Contact your ISP if Auto Account Setup fails and you don’t know the server settings for your account.
  2. Open the Send/Receive Groups dialog by pressing the CTRL+ALT+S keyboard shortcut or as an alternative use:
    • File-> Options-> Advanced-> button Send/Receive…
  3. In the Send/Receive Groups dialog press the Edit… button.
  4. In the left section, select the POP3 account.
  5. In the Account Options section, disable the option for “Receive mail items”.
  6. Press the OK button until you have closed all open dialogs.
  7. Open your Account Settings.
    • File-> Account Settings-> Account Settings…
  8. Select your POP3 account and use the Change Folder button at the bottom to set the delivery folder of the POP3 account to the Inbox of your Outlook.com account.


To send as your non-@outlook.com address and prevent duplicates in Outlook, you must disable the Receive process of your POP3 account.

Step 5: Transfer your data (optional)

With the Outlook.com account now configured in Outlook, you can start transferring your current email, contacts and calendar items to the Outlook.com account so that you can sync them to multiple devices.

Important!
Before starting with the transfer, make a good backup of your current pst-file. This way, when things go wrong, you can easily restore your pst-file and start over.

Mail

Moving your emails is quite easy; Select all your messages in the Inbox with CTRL+A and move them to the Inbox of your Outlook.com account via drag & drop or use the Move command on the Ribbon. You can also use the keyboard shortcut CTRL+SHIFT+V or right click on your selection to move your messages.

Tip!
If you left all your mail on the server, then Outlook.com has also downloaded them. Moving the messages will result in duplicates. To prevent this, empty your Outlook.com Inbox before you start moving emails. When you move the emails, the read/unread/reply/forward status is kept, as well as any assigned Follow Up Flags and Categories.

For messages in other folders, you can directly move the entire folder via drag & drop or by right clicking on the folder and select the Move Folder option. Any subfolders are automatically transferred as well and the folder structure will be preserved.

Calendar items (CTRL+2)

Moving Calendar items is a bit more tricky but definitely not impossible.

The easiest way to move all your Calendar items at once is by placing your Calendar folder in a list view such as the All Appointments list view or the By Category view. Once you’ve done that, you can again move them via the CRTL+A and drag & drop method.

To change the view of your Calendar folder to a list view use;

  • View-> button Change View-> List

Contacts (CTRL+3)

Moving your Contacts is similar to moving your Inbox messages; Press CTRL+A to select them all and then move them via drag & drop or one of the other move options available.

Tasks (CTRL+4)

To move your Tasks, press CTRL+A to select them all and then move them via drag & drop or one of the other move options available.

Notes (CTRL+5)

When you are storing Notes in Outlook, you can also transfer these via the regular CTRL+A and move options available. However, the Notes feature is no longer being further developed in Outlook and the use of OneNote is recommended. To migrate your Notes from Outlook to OneNote see: Export Outlook Notes to OneNote.

Journal (CTRL+8)

When you were using the Journal, you can transfer the items by placing the folder into the Entry List view and then use the CTRL+A and move options available.

Step 6: Remove your old POP3/IMAP account

With all your data transferred and Outlook.com automatically collecting your new emails, you can remove your old POP3 or IMAP account from Outlook (unless you are using it as a Send Only POP3 account) and set the Outlook.com mailbox as the main mailbox if it isn’t already.

  1. Set your Outlook.com account as the default account.
    • File-> Account Settings-> Account Settings…-> select your Outlook.com account-> button: Set as Default
  2. In that same dialog box, set your Outlook.com mailbox as the default Data File.
    • tab: Data Files-> select your Outlook.com mailbox-> button: Set as Default
  3. Accept any warning you might get about changing your default Mail Delivery Location.
  4. Restart Outlook.
  5. Return to the Account Settings dialog box from step 1.
  6. Select your POP3 or IMAP account and press Remove.
  7. Optionally; Switch to the Data Files tab and remove the pst-file from your POP3 account (this will not delete the pst-file from your disk).


Set your Outlook.com mailbox as the default data file and optionally remove your pst-file.

Synching with Smartphones and Tablets (Exchange ActiveSync)

Accessing your mail, calendar and contacts stored within an Outlook.com on a smartphone or tablet is really easy.

With a bit of additional configuration, you can also make your Tasks, Notes and Journal available on these devices.

Synching Mail, Calendar and Contacts

As mentioned, a big benefit of having an Outlook.com account is that you can sync your Mail, Contacts and Calendar with multiple devices. These devices don’t have to be PCs or laptops but can also be tablets (iPad/Android/Surface) or smartphones (iPhone, Android, Windows Phone, Blackberry, etc…).

Microsoft Outlook Online Repair

It is recommended to use the Outlook app for for iPhone and iPad and Android as it supports the most features for an Outlook.com account and it can configure your account without needing to enter any server information.

However, you are free to use any other mail app as well. Most devices have built-in support for configuring Outlook.com accounts but in case you need to do it manually, you can use the following configuration settings to configure is as an Exchange ActiveSync (EAS) account which syncs your mail, contacts and calendar.

Server/URLeas.outlook.com
UsernameE-mail address in full
Domain<empty>
SSLenabled
CertificateAccept the SSL certificate when prompted

If you are using Windows 8 or Windows 10, then you can also configure your Outlook.com account in the Mail, Calendar and People apps to get Lock Screen and Start Screen information about upcoming appointments. For details see: Live Tiles for Outlook on Windows 8.

Synching Tasks, Notes and Journal

While the Tasks, Notes and Journal folders sync with other Outlook for Desktop installations, these folders do not sync to all other devices when using Exchange ActiveSync or the Outlook app. You can consider the following alternatives;

Tasks
Tasks syncing via the EAS protocol is supported but many Mail apps, including the Outlook app for iOS and Android, do not sync this folder. Microsoft has developed a separate app called To Do which is dedicated to Tasks management. It uses the Tasks folder in your Outlook.com for storage so everything stays synchronized. You can get the free app for Windows 10, iPhone and iPad, Android or use it in your favorite Internet browser.

Notes
The Notes folder of Outlook can be accessed in the Sticky Notes section of OneNote for iPhone and iPad and Android or by using Microsoft Launcher for Android. Sticky Notes is also available as a separate app for Windows 10. As an alternative, you can also access them with your favorite Internet browser.

Microsoft Outlook Online Not Working

Journal
There is no real alternative to the Outlook Journal but you can create an additional Calendar folder and create a new view which is using a Timeline layout. Then you can use Appointments to create “Journal” entries. You could of course also leave it in the Day/Week/Month view for a more diary style Journal. This additional Calendar folder will automatically sync with any Mail app.

Domain owners: Outlook.com with Microsoft 365 Family/Personal or Microsoft 365 Exchange Online?

When you own a domain (like example.com) and also have a Microsoft 365 Family/Personal subscription, then you can link your domain to Outlook.com so that everyone in your subscription can also use a personalized address with their Outlook.com mailbox (like name@example.com).

The benefit of this method is that you don’t have to configure any Connected Account or forwarder. You are however limited to only 1 personalized address per Outlook.com mailbox. The Microsoft 365 Family subscription allows up to 6 people with such a personalized address whereas the Microsoft 365 Personal subscription only allows 1.

To set this up, the one managing the Microsoft 365 Family/Personal subscription will have to do this in Outlook.com via;

  • Settings-> View all Outlook settings-> Premium-> Features-> Personalized email address

Currently, this benefit is only possible when GoDaddy is the registrar for your domain.

For more information see; Get a personalized email address in Microsoft 365.

Outlook web access


Setting up a personalized email address via Outlook.com Premium.

Microsoft 365 Exchange Online

When you want to host more than 6 email accounts at Outlook.com or want it to handle all the emails for your entire domain, add aliases, distribution groups and shared mailboxes, then switching to Microsoft 365 Exchange Online might be the better solution even though this isn’t free (unless you are a non-profit organization).

When you choose to go this route, you don’t have to configure Outlook.com to collect your mail via POP3 or configure any forwarder; Mail is then being received instantly as if it was a native domain of Outlook.com itself.

The costs depend on the country that you live in but currently a single mailbox costs $4 per month. As the domain owner, this also provides you with lots of management options and you have the additional benefit of being able to share email, calendar and contact folders between your colleagues as well as creating shared mailboxes. You can find out more here: Compare Microsoft Exchange Online plans. (You can switch your language and geographical location at the bottom left of the page.)

A better deal might be the Microsoft 365 Business Basic subscription for $5 per month. In addition to the above benefits, it will also grant each user with 1TB of online storage (OneDrive for Business), Office Online, Teams (online conferencing and collaboration) and a collaboration website (SharePoint based). The Microsoft 365 Business Standard subscription for $12.50 per month also includes the Office apps for Windows 10 and Mac.

Note:
Microsoft used to offer “Custom domain management” for Outlook.com via the Windows Live Admin Center (domains.live.com) and later via a standalone Outlook.com Premium subscriptions. Both offers have been discontinued but previously configured mailboxes will continue to work. The recommendation is to switch to any of the aforementioned Microsoft 365 subscriptions.