Free Sophos Home; Go Have you listened to our podcast? 2525 Technologies articles. 2525 Technologies articles. By Paul Ducklin 1. S3 Ep26: Apple 0-day, crypto. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks.

Location- Remote working

Roles & Responsibility

• Having a strong customer service focus with the commitment to excellence and desire to delight customers and being a customer ambassador who is passionate about creating a positive customer experience
• As a Technical Support Engineer, you will have the opportunity to support our customers and learn cutting edge technologies in the dynamic software security space.
• Solving technical problems and delivering an experience so profound that customers love using our products and services and actively recommend them to others
• Handle customer complaints and escalations (via phone, email, remote desktop) by talking to customers directly.

Skills & Experience

• Strong technical knowledge and understanding of IT Security concepts, including networking, firewall and VPN technologies
• Excellent verbal and written communication skills, inspiring confidence while leading customers through the steps to resolve issues via phone and email
• Ability to handle escalated calls while using good judgment to make sound recommendations
• Advanced computer skills and 4 plus years (Level 1) or 7 plus years (Level 2) including but not limited to: Linux, Unix, Postfix, DNS, BIND, Networking, Network security, Proxies, Email security, http protocol, shell scripting, bash, web proxy, web security, spam filtering, Active Directory
• Understanding of network protocols like HTTP, SMTP, FTP, SMB, DNS and DHCP
• Thorough knowledge and understanding of the following concepts: Security, Cloud, Firewalls, VPN, Malware, Spyware, Cyber Security.
• Experience of installation and configuration of Mac OS, UNIX or Netware.

Role:Software Developer

Salary: Not Disclosed by Recruiter

Industry:IT-Software, Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Programming & Design

Employment Type:Full Time, Permanent

Education-

UG:B.Tech/B.E. in Any Specialization,Any Graduate in Any Specialization

PG:

Doctorate:

Sophos Technologies Bangalore

Sophos technologies Pvt Ltd

Sophos Technologies Ahmedabad

As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from todays most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more. The award-winning Sophos Central cloud-based platform integrates Sophos’ entire portfolio of best-of-breed products, from the Intercept X endpoint solution to the XG Firewall, into a single system called Synchronized Security. Sophos products are exclusively available through a global channel of more than 47,000 partners and Managed Service Providers (MSPs). Sophos also makes its innovative commercial technologies available to consumers via Sophos Home. The company is headquartered in Oxford, U.K.

Contact Company:Sophos technologies Pvt Ltd

Address:Sophos House, Saigulshan Complex, BESIDE WHITE HOUSE, Panchavati Cross Road, AHMEDABAD, Gujarat, India

Get unmatched server protection with Sophos Intercept X for Server. It combines signatureless exploit prevention, deep learning malware detection, and advanced ransomware protection to deliver unparalleled defence against known and unknown threats.

Intercept X for Server

• Protects an organization’s business critical servers, and the applications and data they contain
• Protect applications and data in the cloud, or on premises – on VMs or physical servers Ì Provides comprehensive protection specifically for servers, combining signatureless exploit prevention and antihacking features with deep learning malware detection and anti-ransomware technology
• Delivers unparalleled defence against known and unknown threats